Imagine your most important developer or IT expert leaves the company. Suddenly, internal processes are at risk, important software adaptations are left undone and no one can take over critical processes. This is exactly what happens in many companies.
And often they only realize it when it’s too late!
IT Risk: When only one person has the knowledge
The dangerous dependence on individuals
Many companies rely on one or a few internal experts for years. These employees know the company software, individual customizations and workflows inside out. But what happens when they are suddenly no longer there? There are many reasons for this:
- Resignation: An employee changes jobs – their knowledge goes with them.
- Retirement: Long-standing experts leave without systematically passing on their knowledge.
- Illness or accident: Sudden absence can paralyze projects and operations.
- Overload: Individual developers are often overloaded and cannot document everything.
It becomes particularly critical when programming is done in a special or outdated programming language that only a few developers are still proficient in. For example, many company applications are based on legacy technologies such as Delphi or other specialized systems.
Patrick Büchler, CEO soxes
The problem: Lack of documentation & knowledge transfer
In many cases, there is a lack of structured documentation. Knowledge transfer is neglected because day-to-day business takes priority. If the central expert is then absent, companies are faced with a huge challenge:
- Important software cannot be further developed or maintained.
- Processes come to a standstill.
- Critical security risks arise because no one really knows the systems anymore.
- In the absence of a migration strategy, the company remains trapped in outdated and inefficient systems.
As your partner, we make sure of this
-
Knowledge management
Transfer, documentation and structuring of all relevant information.
-
Long-term support
Teams of experts instead of individuals ensure ongoing operations.
-
Seamless transitions
The IT system remains stable in the event of staff changes or emergencies.
-
Technology transfer
Skills and expertise are transferred to a broader team in order to reduce dependency on individual people.
-
Cooperation on equal terms
If desired, we work hand in hand with the existing teams in the company.
-
Further development & modernization
We optimize and expand existing systems.
Anastasia Schmuck, Projectmanager soxes
Developer gone? We take over and continue to develop.
Instead of being dependent on a single person, a competent partner is the better choice. We secure the knowledge, document processes and ensure smooth operation – so that your application continues to run seamlessly and is developed further.
Especially with older or specialized technologies, it is crucial to find a competent partner who not only understands the existing system, but can also be strategically built up as a new, long-term supplier.
Act before it’s too late
If your company is dependent on a few IT experts, there is a high risk. Don’t wait until it’s too late. Secure your IT knowledge and put your business on a solid footing: with a reliable partner who will support your company in the long term.
What is your situation? Does your company have a strategy for securing IT knowledge in the long term?
Trusted by Leading Brands
Do you have any questions? Would you like to find out more about our services?
We look forward to your enquiry.
Sofia Steninger
Solution Sales Manager
