Customised software development for the public sector

The digitalisation of numerous areas of life is progressing and is also affecting public administrations and local authorities. How are they responding to the challenges and opportunities that digitalisation brings? Are issues such as data protection and data security an obstacle to the transformation?
soxes has the right answers to your questions.

The public sector plays a central role in society, and its efficiency and transparency are crucial for the trust of citizens or the Swiss education organisation. In this context, customised software solutions are becoming increasingly important as they offer a suitable response and enormous benefits to the unique challenges of the public sector.

Citizens today expect seamless and user-friendly access to public services. Customised software solutions make it possible to develop citizen portals and applications that are precisely tailored to the needs of users. This promotes proximity to citizens and facilitates access to information and services, which in turn increases satisfaction and trust in the administration.

Integration of interests and departments

The public service consists of a variety of departments and interest groups that often have specific requirements. Standard software may not be able to adequately take this diversity into account. Customised software development makes it possible to integrate complex requirements and at the same time improve collaboration between different departments.

Sustainability and innovation

The dynamic nature of the public sector requires continuous innovation to keep pace with societal changes. Customised software solutions offer the flexibility to quickly integrate new technologies and methods. soxes focuses on future-oriented development that enables the public sector to implement innovative solutions and adapt to changing processes.

Compliance and legal conformity

Public authorities are subject to strict legal regulations and compliance requirements. Customised software development makes it possible to take compliance aspects into account from the outset and ensure that the solutions developed comply with current legal provisions. This minimises risks and ensures smooth cooperation with external partners and institutions.

At a time when citizens are increasingly digitally connected and expect government services to be efficient, transparent and user-friendly, public institutions are faced with the challenge of adapting to these changing expectations. We have created an intelligent security solution, server monitoring and innovative alarm system for ETH Zurich. The Schweizerische Interessengemeinschaft für Kommunaltechnik (SIK) was looking for a competent partner to develop a management tool for tenders based on MS Excel. soxes carried out and successfully completed an efficient re-engineering process. soxes was also involved in the successful digitalisation and process optimisation of the cantons of Aargau and Solothurn.

soxes also developed a web-based software solution for the diocese of St. Gallen for the user-friendly recording and management of personnel data. The new application is based on ASP.NET and Java Script and enables simpler, faster and more sustainable utilisation of personnel data within the diocese. The application simplifies work considerably, offers access across locations and allows detailed user control. It also enables the simple creation of a printable personnel directory.

The decision between standard software and customised software development is crucial for public administration and goes beyond the pure cost aspect. While standard software appears to offer a cost-effective and readily available solution, these solutions tend to be inadequately customised to the specific requirements and processes of the public sector. Customised software development from soxes stands out due to its tailor-made solutions that meet the specific requirements of the public sector. soxes enables a targeted focus on the needs of the public sector right from the start. This results not only in greater efficiency and productivity, but also in long-term cost savings.

The complexity and ever-changing demands of the public sector require flexible solutions that go beyond standard software. soxes offers not only customised development, but also ongoing adjustments to ensure that the software meets current challenges and legal requirements. This flexibility is invaluable and allows the public sector to adapt to new circumstances in an agile way without being hampered by the limitations of pre-built software.

Another critical aspect is security and the use of sensitive data. Standard software that is developed for a wide range of applications harbours potential security risks. Customised software development from soxes relies on tailor-made security measures that meet the highest standards and guarantee the protection of sensitive information.

With a deep understanding of the complex requirements of the public sector, soxes has established itself as a trusted partner for government authorities and public institutions throughout Switzerland. The following technologies, among others, have been utilised:

• Digitalisation
• Re-Engineering
• Outsourcing
• IT-Consulting

Discover all our sectors and technologies and don’t hesitate to contact us. We are sure that we have the right solutions to your questions.