This is why a lack of documentation is your biggest risk

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Robert Schmuck
CTO | Technology

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Missing documentation puts your operations at risk and we help you secure critical knowledge before it disappears.

Documentation protects you from knowledge loss due to staff turnover.
Clean processes and structured code prevent downtime during updates and adjustments.
We support you in making technical know-how permanently accessible.

Secure your technical knowledge now.

Your production is running. Your software works. Everything seems stable until the developer who knows everything leaves your company.

If your knowledge is only stored in heads, you are putting your entire business at risk.

Lack of IT documentation: a threat to operations and growth

Dependence on individual people

If only one person knows how something works, the entire business depends on that person. If this person resigns or is absent, not only is knowledge lost, but often also control over central systems.
Additional workload in day-to-day business

Without documented processes, configurations or code structures, every small change takes longer because everything has to be analyzed again. What could be solved with just a few clicks becomes a trial-and-error search.
Solutions have to be worked out again and again

Recurring problems cost time each time because nobody knows how they were solved last time. Instead of using existing knowledge, you are constantly starting from scratch.
Delayed updates, adjustments and bug fixes

Whether new functions, security updates or bug fixes: If there is no documentation, every adaptation becomes a potential source of errors. Development cycles slow down and costs increase.
No revision security

Without comprehensible change documentation, there is a lack of transparency. It is no longer clear who changed what, when and why. This makes analysis, troubleshooting and quality assurance virtually impossible.
Blocked growth

Scaling, whether through new functions, teams or locations, requires knowledge to be shared and understood. Without documented standards, any expansion quickly reaches its limits.

Robert Schmuck, CTO soxes

Legacy systems such as Delphi, PHP or Access are often simply built on for years without a clear concept or comprehensible structure. Without proper documentation, in the end nobody knows why what works and how. Every intervention becomes a risk because the effects can no longer be assessed. Anyone who has to work in such systems not only needs technical skills, but above all access to knowledge that often only exists in one person’s head.

Strategic partner for your documentation

Central knowledge base

We collect all the important information about your software, your infrastructure and your processes in one place. Structured, comprehensible and accessible at all times. This means that no knowledge is lost and your team can access verified information at any time.

Structured manuals and technical guides

We create precise manuals, technical guides and instructions that stand the test of time. Not theoretical treatises, but practical documents that offer developers, admins and new employees real support right away.

Standardized workflows and process documentation

We document and standardize recurring processes so that tasks remain clear, traceable and reproducible, regardless of who performs them. This creates transparency and ensures the quality of your processes in the long term.

Audit-proof versioning and change tracking

Every adjustment to your software and processes is documented in a traceable manner – including history, approvals and responsibilities. This means you meet regulatory requirements and have full control over the current status of your systems at all times.

Don’t rely on reminders. Rely on clean documentation.

We offer solutions for your problems.

Why does every change to our software take forever?

Because it has often grown wildly over the years without a clean structure or documentation. We bring order to the system, make processes traceable, and ensure that changes can be planned and implemented quickly again.
What to do if no one is familiar with the system anymore?

If knowledge has been lost, we help you get it back. With reverse engineering, structured code analysis, and targeted documentation, we make your system understandable and manageable again.
How do I find a partner for software maintenance and support?

Experience with existing systems is important. We don’t just start from scratch, we know how to deal with mature, complex applications. Our customers appreciate that we take responsibility both technically and organizationally. Many of our customers entrust us with their software not only to regain an overview, but also to be able to actively shape it again.
Is it worth modernizing our existing system?

Often, yes. A complete rebuild is expensive and risky. We help you assess which parts can be modernized, replaced, or optimized and how you can achieve a stable, future-proof solution step by step.
Our developer is gone. What happens now?

We pick up where others leave off. We analyze the system, rebuild technical knowledge, and secure operations in the short term through support and in the long term through further development and modernization.
Why are problems with our existing software piling up?

The cause is usually a lack of maintenance, technical overload, or undocumented dependencies. We identify the weak points, document the architecture, and develop a clear plan for stabilization and optimization.
How much does it cost to take over and further develop an existing system?

That depends on the condition and scope. We always start with a lean analysis package. You will then receive a transparent assessment of what is necessary and what is not.