Is your standard software reaching its limits when it comes to specific requirements? A customised software connection could provide the missing functions you need.

Standard software often lacks flexibility for unique needs. Custom integrations can close functional gaps and enhance your existing setup.

If your standard software can no longer cope with the current volume of data, a customised connection can increase performance and efficiency.

Large data volumes can overwhelm standard tools. A custom integration improves performance and keeps your processes running smoothly.

Is your existing CRM or ERP system outdated and slowing down innovation? Customised software connections can help you integrate the latest technologies.

Outdated systems limit your ability to innovate. Custom integrations open the door to modern technologies like AI, automation or cloud services.

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Efficient interfaces: Custom solutions for standard software

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Customised software solutions and targeted ERP customisation complement standard software such as ERP, CRM, PPS and FIBU, enabling greater efficiency, flexibility and competitive advantages.

In this article, you will learn:

ERP customisation closes functional gaps: standard software covers basic processes, while customised adaptations complement industry-specific workflows.
CRM and PPS systems can be expanded in a targeted manner: Integrations and interface development seamlessly link customer data, production planning and finances.
Customised software solutions secure competitive advantage: Companies benefit from lower costs, greater flexibility and faster response to market changes.

Optimise business processes: The importance of ERP, CRM, PPS and FIBU

Many companies in Switzerland manage their daily operations with standard software such as ERP, CRM, PPS and FIBU. These systems are essential for controlling a wide range of business processes, from customer relationship management to production planning and accounting.

However, standard software alone is often not enough to meet the specific requirements of a company.

Enterprise resource planning (ERP) systems are the backbone of many companies. They integrate various business processes such as finance, human resources, procurement and warehousing in a central database. Customer relationship management (CRM) focuses on managing customer relationships and sales processes, while production planning and control systems (PPC) optimise internal production processes.

Financial accounting (FIBU) is a central component of corporate management and forms the basis for recording, processing and analysing all of a company’s financial transactions.

Industry-specific ERP systems

ERP (Enterprise Resource Planning) systems are versatile software solutions that integrate and automate various business processes. However, they not only offer general functions, but also special modules that are tailored to the needs of specific industries. Here are some examples of such industry-specific ERP modules:

LMS (warehouse management systems)

Warehouse management systems optimise a company’s warehousing and logistics. They support the management of stocks, the planning of storage areas and the control of warehouse processes. LMS modules are often integrated into ERP systems to ensure a seamless connection between warehousing and other business areas such as procurement and sales.

TMS (Transport Management Systems)

Transport management systems are designed to efficiently plan, monitor and optimise the transport of goods. They include functions such as route planning, freight selection and shipment tracking. TMS modules enhance ERP systems with the ability to manage transport processes, which is particularly important for companies with extensive logistics requirements.

HIS (Hospital Information Systems)

Hospital information systems support the management of medical data, the planning of treatments and the billing of services. They are crucial for efficient and safe patient care. HIS modules in ERP systems enable hospitals and healthcare organisations to integrate clinical and administrative processes, resulting in better patient care and operational efficiency.

Frequently asked questions

Is your standard software reaching its limits when it comes to specific requirements? A customised software connection could provide the missing functions you need.

Standard software often lacks flexibility for unique needs. Custom integrations can close functional gaps and enhance your existing setup.
If your standard software can no longer cope with the current volume of data, a customised connection can increase performance and efficiency.

Large data volumes can overwhelm standard tools. A custom integration improves performance and keeps your processes running smoothly.
Is your existing CRM or ERP system outdated and slowing down innovation? Customised software connections can help you integrate the latest technologies.

Outdated systems limit your ability to innovate. Custom integrations open the door to modern technologies like AI, automation or cloud services.

Why standard software is often not enough

Although ERP, CRM and PPS systems cover many functions, there are often specific business requirements that these standard solutions cannot fulfil, as they are designed to meet the general and frequently occurring requirements of many industries. Despite their versatility, standard solutions often reach their limits when it comes to specific, unique business requirements.

Standard software is often not flexible enough in its basic configuration to fully support special requirements. This is where customising can help. Customising allows standard software solutions such as ERP, CRM and PPS to be adapted to specific business requirements that are not covered by the basic functions. This can be done through configuration, extensions or integration with third-party solutions, but is often costly and time-consuming.

Patrick Büchler, CEO soxes

Customized solutions are therefore essential to fill these gaps and provide individual functions. Customized software not only provides the exact functionality required by the company, but is also designed to interact seamlessly with existing ERP, CRM and PPS systems. Seamless integration is key to optimizing data flows, automating processes and increasing efficiency.

These reasons speak in favour of expanding ERP, CRM and co. with customised software

Securing competitive advantages

In a highly competitive market, the ability to stand out from the competition with customised solutions can be crucial. Customised software solutions allow companies to offer unique features and services that would not be achievable with standard software alone. This can help attract new customers and retain existing ones by offering added value that goes beyond what competitors can offer.

Cost efficiency

There is a widespread misconception that customised software is more expensive and more complicated to develop than standard software. In fact, programming customised solutions is often simpler and more cost-effective, as it is tailored to the company’s specific requirements and does not contain any unnecessary functions.

Instead of expanding a standard solution in a complicated way, which may still not optimally cover all of the company’s needs, customised solutions can be developed in a targeted manner to ideally complement existing systems. This not only saves costs, but also increases the effectiveness and user acceptance of the software. By optimising processes and reducing inefficiencies, companies can achieve considerable savings.

Flexibility and customisability

Standard software solutions offer a wide range of functions, but they are often rigid and not very customisable. Customised solutions, on the other hand, can be designed to be flexible and dynamic in order to respond quickly to changing business requirements. This is particularly important in an environment characterised by rapid technological and market changes.

Companies can continuously adapt and expand their customised solutions to keep pace with the latest developments. The extensibility of customised solutions is a major advantage. Companies must be able to adapt their software quickly and cost-effectively to changing requirements. This means that customised solutions should have a modular structure to facilitate future extensions and adaptations.

Individuelle Lösungen sind in vielen Unternehmensbereichen wertvoll

Sales support

Customised tools can support sales staff with specific information and functions that go beyond the standard functions of a CRM, such as sales strategies or industry-specific data analyses.
System design

Customised solutions help to optimally adapt systems to the specific needs of the company, resulting in greater efficiency and better use of resources.
Support for the acceptance process

Specialised software can make the acceptance process for products or services more efficient.
Production planning and processing

Customised applications enable more precise planning and control of production processes, resulting in improved resource utilisation and a reduction in production bottlenecks.
Simplification of internal processes

Tailor-made solutions can optimise and simplify internal workflows.
Financial management

Customised financial analysis tools can provide detailed insights into cash flow, budgeting and financial forecasting that go beyond the standard functions of financial software, making it easier to make informed decisions.
Smooth customer service

Support tools can assist customer service agents with specialised features such as advanced ticket tracking, personalised customer profiles and integrated resolution suggestions, increasing customer satisfaction.
Efficient procurement and supply chain management

Customised solutions can optimise procurement processes by providing specific supplier assessments, order optimisation and supply chain analysis tailored to the company's specific needs and strategies.
Human resources

Specialised HR software can make the recruitment process more efficient through automated applicant assessment, training programmes and individual employee development plans.
IT Management

IT solutions can support IT administrators with advanced security protocols, customised network monitoring tools and tailored system integrations to manage the IT infrastructure more efficiently and securely.

Customised solutions can be invaluable in various areas of a company:

Customised software solutions are an essential part of a successful business model. They complement and extend the functions of ERP, CRM, PPS and FIBU systems and offer customised solutions for specific business requirements. The seamless integration and simple expandability of these solutions are crucial to increasing efficiency and securing a competitive advantage. Companies that rely on customised solutions are better equipped to meet the dynamic demands of the market and continuously optimise their business processes.

Interested in expanding your ERP, CRM, PPS or FIBU systems?

Let’s talk about how we can implement your specific requirements!

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Patrick Büchler
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+41.. Show number +41 55 253 00 53

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Patrick Büchler is CEO and owner of soxes AG. With a master’s degree in computer science from ETH Zurich, he shapes the strategic and technical direction of the company. His strengths include software architecture, agile leadership, and customer focus, always with the goal of effectively implementing innovation.