TUS has been working successfully with soxes for 8 years. The TUS-AIN platform is just one of many projects that this partnership has produced. In an interview with Yuri Göggel, we find out how trust and cooperation characterise this success story and continuously give rise to new solutions.
Hello Yuri, can you give us an overview of the products and services TUS offers and how you specifically help your customers in the telecommunications and security industry?
Our services include customised platforms such as the TUS-AIN Mobile and WebApp as well as individual software solutions that help our customers to efficiently manage, optimise and protect their alarm transmission devices and TUS services. We attach great importance to partnership-based cooperation, top quality and security.
How do your values and principles shape your day-to-day work and long-term vision, particularly with regard to innovation and technology?
Our day-to-day work is characterised by reliability, innovation and teamwork. We promote continuous improvement, open communication and respectful behaviour in order to inspire our customers and employees.
In the long term, we strive to remain a leader in the development of alarm transmission solutions. Innovation and technology are the driving forces that help us to recognise trends at an early stage and meet the needs of our customers.
What is your role at TUS?
I have been the product and project manager for the TUS-AIN platform for three years and am responsible for the further development and realisation of our technological visions in this area.
What do you look for when selecting an IT partner?
When selecting an IT partner, we attach great importance to reliability, flexibility and strong technical expertise. Open communication, fast response times and the ability to deliver innovative and scalable solutions are essential for us.
What characterises the long-standing partnership between TUS and soxes, and how has it developed?
Our partnership with soxes is based on trust, open communication and the ability to master complex challenges. soxes impresses us with its high reliability, quality and dynamic way of working.
Over the years, our collaboration has evolved from a project-based to a strategic partnership in which transparency plays a central role and helps us to achieve new milestones together.
What have been some of the biggest challenges that TUS has faced in its collaboration with soxes?
One of our biggest challenges was ensuring the uninterrupted operation of our infrastructure, even under unpredictable conditions. Thanks to soxes’ rapid response and innovative approach, we were always able to successfully overcome such situations.
What are the greatest successes of the collaboration with soxes, and what impact have the software solutions developed had on TUS?
One significant success is the development of the stable and powerful TUS-AIN platform, which has both optimised internal processes and strengthened TUS’s competitiveness in the long term. We are particularly proud of this project, in which soxes played a key role and contributed significantly to its successful realisation.
To what extent have the developed solutions contributed to the optimisation of work processes, efficiency or safety in your company?
The implemented solutions have enabled us to establish more efficient processes and use state-of-the-art tools that optimise our workflows and raise our security standards.
What characterises the cooperation with soxes, and why does TUS always rely on this team for new challenges?
The main reasons are the in-depth understanding of our requirements and the ability to successfully implement complex projects. soxes is an important strategic partner for us, with whom it is a particular pleasure to solve demanding challenges and always find the best solution for complex requirements.
What does the future hold for the collaboration between TUS and soxes? What other projects or initiatives are you planning together?
The collaboration with soxes will continue to play a central role for TUS in the future. We plan to continue to develop existing products and drive innovation in order to meet the increasing demands of our customers.
How would you recommend soxes to other companies as a partner for software solutions?
I would highly recommend soxes due to their technical expertise and partnership approach. soxes understands how to develop innovative and customised solutions that
