Custom Software Development: Retail and Distribution in Switzerland

Software that connects your systems instead of replacing them

Inventory, sales, and customer data are stored in separate systems. This means duplicate data entry, no comprehensive view of your customers, and promotions that can’t be targeted effectively.

soxes doesn’t sell a ready-made POS system. We connect the systems you already have and develop the features that aren’t available as standard.

Challenges in the Swiss Retail Sector

In the retail sector, the individual tools or systems are usually in place. The problem is that they don’t work together. This is exactly where retailers lose time, lose track of things, and lose revenue:

  • Duplicate data entry: Items, prices, and inventory are entered multiple times in the POS system, inventory management, and online store, and over time, the data becomes inconsistent.
  • Online and in-store operations run separately: Click-and-collect, reservations, or exchanges fail when the online store and POS systems do not share the same inventory in real time.
  • No unified customer view: Customers who shop online and in-store find themselves in separate worlds, making targeted offers nearly impossible.
  • Manual processes: From ordering to billing, much of the work is done manually, and there is often a lack of time and skilled personnel for the transition.
  • Loyalty programs are stuck: Loyalty cards, bonuses, and coupons run on isolated systems rather than through a system linked to sales.

Case Study: Mode Weber: The Digital Loyalty Card

  • Case Study: Mode Weber: The Digital Loyalty Card
  • Digital loyalty card for fashion retailers

  • 1 Project Overview

    Mode Weber is the leading fashion retailer in Eastern Switzerland, with six company-owned stores as well as Esprit, Street One, Marc O’Polo, and a Nile Shop. soxes has digitized the popular Webercard for Mode Weber.

  • 2 Challenge

    The Webercard needed to move from the wallet to the smartphone without losing its connection to the current sale. Purchases had to be automatically synced with the inventory management system, and the rewards program needed to be easy for customers to use and easily managed by Mode Weber.

  • 3 Solution

    soxes launched the Webercard as an app for Android and iOS. The backend retrieves data from the inventory management system and makes it available via interfaces, allowing purchases to sync automatically. The backend runs on Python with Apache; the open-source framework web2py kept development effort and costs low.

  • 4 Result

    A physical loyalty card has been transformed into a digital rewards program that is directly linked to purchases. Customers manage their own rewards, while Mode Weber sends targeted promotional messages via push notifications.

Connecting systems instead of replacing them

A customized solution rarely replaces your entire IT infrastructure. Instead , it bridges the gaps between what you already have:

  • Interfaces between the POS, inventory management, and online store:Data is consolidated in one place instead of being entered multiple times.
  • Real-time inventory and availability:The store and online shop access the same data.
  • Inventory management: A solution that maps your processes, even where a standard product is too inflexible for an SME.
  • Staff scheduling: Shifts, availability, and peak sales times can be planned centrally instead of being scattered across Excel spreadsheets.

Additional Reference

Canon (Switzerland) AG: For Canon’s sales department, soxes modernized a complex Excel solution for generating quotes. Using VBA macros, soxes automated the import and calculation processes, enabling the sales team to create customized quotes with just a few clicks, resulting in fewer errors and significantly less time spent.

Frequently asked questions

  • A standard solution or custom software for the retail industry?

  • How much does it cost to have an online store developed?

  • Wie verbinde ich meinen Onlineshop mit der Warenwirtschaft?

  • When is Magento a good choice for my online store?

  • What software can help with inventory management in retail?

  • How do I use software to plan staffing in retail?

Software that fits your business!

During a free initial consultation, you’ll learn exactly how custom software can help your retail business move forward.

We’ll answer your questions and find solutions to your challenges!

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Contact

Do you have any questions? Would you like to find out more about our services?
We look forward to your enquiry.

Sofia Steninger

Sofia Steninger
Solution Sales Manager