Quality enhancement for the mobile app thanks to artificial intelligence
Initial situation: process optimization desired
In order to improve document management, policyholders were given access to their insurance and invoice data via a web portal. A mobile application developed by soxes enabled them to scan documents on the move. However, some scans did not meet the desired standard.
Challenge: Optimizing the digital scan function
After adding a scan and photo function to the web portal, the biggest challenge was to ensure scan quality regardless of the device. Illegible invoices were taking up a lot of employees’ time.
Solution: AI for improved photo quality
soxes integrated an external software development kit (SDK) with artificial intelligence into the app to significantly improve image quality. Even inferior cameras now deliver clear scans that are ideal for further processing thanks to advanced image processing.
Result: Complete digitalisation
- The mobile app enables quick and easy scanning of documents.
- Artificial intelligence significantly improves photo quality.
- All processes are fully digitized, without paper documents.
- The app can be used as a white label, which enables licensing to other insurance companies.
