What Are Digital Services? Definition and Meaning
Understand digital services and implement them strategically in your processes.
Alexandra Mittmann is a Team Lead in Project Management at soxes. A certified Scrum Master, she leads projects with a clear eye for structures, people, and goals, and she quickly spots where potential lies.
She holds a Bachelor’s degree in Business Psychology from EBC Hochschule and turns potential into targeted improvements. Before joining soxes in 2020, she spent three years as a change and project management consultant at CPC AG, mostly on digitalization projects for corporations. Her expertise includes requirements engineering, process development, AI adoption, and workshop moderation.
Digitalization succeeds when people want to use the result. Alexandra’s conviction: most software failures trace back to human factors, not technical ones. That is why she keeps the people who will use a solution at the center, anticipates where adoption is likely to stall and plans for it alongside the technology.
For TESTEX, her team analyzed 40 pages of certification regulations, broke them down into clear rules and built a rule builder that lets the client configure the algorithm themselves. A calculation that once took up to a week now takes less than a minute.
For OYM, she helped build The Planner and The Builder, tools that let professional athletes plan from season goals down to daily training. Her aim in every project: standardized processes, faster work, fewer mistakes and data that helps clients understand their business better. Next, she is focusing on how organizations can use AI to work smarter, not harder.
Leads the project management team at soxes with a clear eye for structures, people and goals.
Business psychology helps her keep the people who use a solution at the center and anticipate where adoption may stall.
Quickly spots where potential lies and turns it into targeted improvements.
Understand digital services and implement them strategically in your processes.
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Sennweidstrasse 1b
8608 Bubikon (Zurich)
T +41 55 253 00 53
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