Systems, Operations & Maintenance: everything that keeps the software running

After the development of a software (or a first shippable version of it) has been completed, the next step is to deal with the software operation. This includes setting up the necessary systems as well as operation and maintenance. The IT team at soxes deals with a wide range of different topics. The aim is to enable the customer to operate the new software in line with requirements and to be able to react effectively in the event of incidents. In the increasingly digitalised economy, there are more and more dangers lurking. For this reason, security updates are a prerequisite for achieving the greatest possible security.

Different technologies are used in individual software development. This also means that the corresponding runtime environments and different systems have to be used. The different applications are installed on servers and configured for the software. Often, several instances such as development, test and live servers are set up to facilitate the work on the software.

During software operation, all activities are monitored to ensure that all components are working properly. Several tools can be used for this purpose. For system monitoring, soxes uses, among other things, the PRTG Network Monitor, which responds when system errors occur. In order to handle the large amount of log files, tools such as Graylog are used. soxes chooses the technology stack for monitoring the operation in such a way that errors can be detected and corrected quickly.

Maintaining an IT landscape is about keeping all the components used up to date. Various interests come into play here. Security patches, which eliminate security gaps, are of the utmost importance. Very old versions of technologies are also regularly declared as no longer supported and must therefore be migrated to a newer one. However, maintenance also includes tasks that arise due to architectural changes or similar.

With soxes, you gain a partner with competence and reliability. For 20 years, our company has stood for the best quality in the development, programming and outsourcing of software. With its services, soxes covers the entire life cycle of an IT development (conception, consulting, development and support). Take the first step towards the successful implementation of your project and contact us for more information.